About Roofing Supplies - Company Information & About Us
Welcome to aboutroofing.com, the online home of About Roofing Supplies - one of the largest independent roofing and building materials suppliers in the South East!
We started trading as a roofing materials merchant in 1999 from one site in Esher in Surrey, later expanding to other sites in Redhill in Surrey, and East Grinstead in West Sussex. In 2014 we opened our fourth branch at Dorking in Surrey.
About Roofing Supplies takes great pride in not being a faceless company where our customers have little idea of who they are dealing with, and where there is no continuity - unlike so many modern businesses in all sectors these days, and particuarly in the construction materials industry where there is traditionally a high turnover of staff.
The company was founded by Jason & Dale Rivolta who still own the company and are involved with every aspect of running it. Garrett Courtney, our Sales Director, joined shortly afterwards, followed within a few months by a member of staff who is still with us and is now a member of our Management team, a year or two later by four members of staff who are still with us, followed a year or two later by another three: Between them they have 155 years of experience working for the company, and over 195 years of industry experience!
We have dealt with many of our customers at branch level since the day that we first started trading in 1999, and we also have a number of regular online customers who have dealt with us since 2009 when we launched our ecommerce site. All of us who work at About Roofing Supplies are real people and are easily contactable.
In 2009 we joined the internet revolution and started trading online which proved to be extremely successful. As the internet evolved and the need to offer collection facilities for customers to “Click & Collect” became essential, we re-launched the online business in March 2013 as aboutroofing.com. Our website is continuously upgraded with the latest software and content so that we can offer our customers a frictionless, easy experience.
We have a highly motivated and experienced team that includes representatives who are available for site surveys locally. We also offer a tile matching service for local sites and free material & quantity estimates from architects’ drawings.
We pride ourselves on our attention to detail & customer service, maintaining a personal "small company" approach with the professionalism that one expects of a large company.
Of course every business talks about their great service, attention to detail etc, but few actually put those laudable sentiments into practice. In fact it’s the hardest thing to do! But we try - all of us do. And this is why, we think, that we have been so successful. But we are not complacent - every day brings new challenges & requires renewed effort.
We are available to help in any way we can between 7.30am & 5pm Monday to Friday, & between 8am & 12pm on Saturday.
What makes us different to our competitors?
What really makes About Roofing Supplies different is the fact that we always ensure that as a company we strive for excellence; whether your order is large or small we value each and every order. As a business we pride ourselves on exceptional customer service and we understand the importance of getting the right product for the right job.
We do not simply talk customer service – we live it, try to provide it, and in turn expect it from our suppliers, service providers & business partners (and rightly so!).
That is why everyone at About Roofing Supplies agrees that it is of the utmost importance to supply the customer with the perfect product, every time.
We always try to sell the right product for the right application - please feel free to ask if you require an item that is not listed as we have access to thousands of other products not listed online!
Customer feedback is important – particularly for online customers who have to make the decision about whether to trust us with their order, or one of our competitors. We have over ten years of feedback, the vast majority of which is excellent. You can find out more about our feedback here.
Our customers' projects
We love to see photos of the finished projects our customers undertake, and we intend to feature these on this website in the future: Please forward us yours and we may well feature them!